Politique d’expédition
Shipping Policy
Order Processing
All orders are carefully processed and shipped as quickly as possible. Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Shipping Times
Morocco
Orders shipped within Morocco typically arrive within 24 to 72 business hours after dispatch.
Europe
International orders shipped to Europe typically arrive within 6 to 12 business days after dispatch.
Rest of the World
International orders shipped to other regions typically arrive within 10 to 22 business days after dispatch.
Shipping Delays & Responsibility
We are committed to processing and shipping all orders within the announced timeframes. If a delay is caused by our team or our shipping partners, we will take full responsibility and do our best to resolve the issue promptly.
However, HOUMA is not responsible for delays caused by manufacturers, production schedules, customs clearance, weather conditions, transportation disruptions, strikes, or any other circumstances beyond our control.
Please note that all delivery times are estimates and may vary depending on the destination and unforeseen circumstances.
Important Information
- Customers are responsible for providing accurate and complete shipping information at checkout.
- Any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.
- If you have any questions regarding your order, please contact our customer support team.
Thank you for choosing HOUMA.